PURE Shipping Policy

Orders typically ship within 1-3 business days (unless items are on backorder, see below) and should arrive within 4-8 business days. Business days are Monday through Friday, excluding major holidays.

Probiotic Formulas (May – September): Because these products are perishable, they are kept refrigerated to ensure maximum stability. To ensure freshness, Pure Essence Labs does not ship these products Thursday through Sunday.

Undeliverable Packages for Online Orders

Customers are issued a refund (less the shipping & handling fees) if their packages return due to delivery complications. We can’t re-ship orders that are returned to us as undeliverable. Customers are welcome to re-order.